Finish all game rounds
Make sure you do not have any open or unfinished game rounds (for example, bonus rounds, free spins, or live game rounds).
If any round is still active, complete it before you request the switch.
Check pending withdrawals and deposits
Ensure there are no pending withdrawals, refunds, or manual payments on your account.
Wait until all payments are processed and confirmed before switching.
Use or cancel active bonuses
Any active bonus balance, free spins, or promotions that are not used before the switch will be removed and cannot be restored.
If you want to keep the value of a bonus, complete the wagering or use the bonus before requesting the switch.