Key Privacy Principles
We adhere to GDPR rules for all handling:
Lawfulness & Transparency: Valid grounds, clear purposes,no misleading.
Data Minimization: Only essentials like DNI/NIE, name, email, DOB, address for registration/verification.
Accuracy & Storage Limits: Corrections ASAP; retained 5-10 years post-closure for legal/AML needs, then securely deleted.
Security: SSL payments, secure storage; no sensitive data (e.g., health) requested unless voluntary.
How We Protect Your Data
Safeguards: Encrypted connections, anonymous stats, call recording (notified) for compliance.
Sharing: Limited to vetted third parties (e.g., payment providers, AML services) with EU Standard Contractual Clauses for non-EEA transfers. Never sold.
Monitoring: Ethical automated checks for fraud/problem gambling.
Your Rights & Support
Email DPO at [email protected] for access, rectification, erasure (post-retention), objection, or portability. Withdraw marketing consent via account/unsubscribe.